Description
We are seeking a Campaign Operations Executive to support the installation process of static billboard, small format, and transit campaigns within agreed timelines.
The successful candidate will liaise with installers and internal departments to achieve on-time campaign installations, provide excellent service quality, and maintain timely and accurate operational data for reporting.
Responsibilities:
- Assist Campaign Operations Manager to support client service delivery and installation preparation
- Track and ensure 100% installation completion records of all campaigns within agreed timelines
- Build relationships and maintain processes with installers/suppliers
- Manage proof of posting requests
- Accurate and timely processing of manual install records
- Assist in resolving material compliance issues
- Prepare routine, accurate and timely reports to support installer performance
- Participate in team meetings and governance with suppliers to ascertain campaign delivery status and take appropriate action where required
Requirements:
- Prior Operations experience
- Pro-active, upbeat, collaborative, and enjoys working in a fun, but driven team environment
- Customer focused, always delivering a great experience for stakeholders
- Great attention to detail
- Curious problem solver and willingness to learn
- Excellent written and verbal communication skills
- Time management and ability to organise, prioritise and multi-task
- A team player
- Confident with MS Office applications, namely Excel and Outlook
Benefits:
- Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days
- Participation in our bonus or OTE programs
- Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey
- Parental leave and Market-leading fertility leave
- Fully supported hybrid working arrangements (subject to role)
- Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability