Description
The Engagement Delivery Director (Program Management Director) role is a seasoned program management executive. They lead a team of Program/Project managers tasked with delivery for Salesforce's most complex, enterprise-level customers.
Key Responsibilities:
- Lead programs by staying aligned on program scope, release planning, and aligning teams on vision and business goals.
- Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.
- Develop strong partnerships with key functional team members to drive focus on business goals.
- Provide awareness of program status, issues, risks, metrics, etc. on an ongoing basis through push status reporting.
- Handle program/feature dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.
- Anticipate and remove obstacles that slow down or prevent teams from delivering on project goals.
- Create a collaborative environment that fosters creativity, innovation, and learning.
Minimum Requirements:
- 15+ years of experience in a program management role leading enterprise-scale CRM (or similar) projects.
- 10+ years experience with management consulting or consulting services.
- Demonstrated project leadership skills with direct responsibility for running project teams, budgeting, and scheduling.
- Outstanding and effective communication skills; along with good executive presence.
- Ability to lead enterprise-wide engagements, facilitate meetings with client executives, mentor teams of senior team members.
- Agile SCRUM Master Certification.
- PMP Certification preferred.
Preferred Qualifications:
- Strategic and tactical enterprise software project delivery experience.
- Senior-level consulting and counsel to client business and technology executives.
- Strong executive-client relationships.
- Oversight and mentorship of project leadership and practitioners.
- Support Delivery Assurance and the dissemination of Salesforce’s delivery standards and practices across programs.
Benefits:
- Possible travel of about 50%
- Salesforce benefits and resources to support work-life balance