Description
Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and transportation.
The Vietnam Operations team oversees, shapes, and grows the business in Grab Vietnam, developing strategies to provide everyday services that matter most to consumers.
As an Associate, Merchant Acquisition - GrabMart, you will report to the Head, GrabMart & Omnicommerce, and help shape the strategy, build partnerships, and drive execution to grow Grab's presence and influence across Southeast Asia.
Key responsibilities include:
- Partnering with Sales to acquire and onboard potential local retailers, building a diverse merchant selection from the ground up.
- Building relationships with merchants and driving their success through strategic account management.
- Analyzing merchant performance data to create growth plans, including promotions and operational improvements.
- Gathering and reporting on-the-ground market intelligence regarding local trends, competitors, and consumer needs to inform central strategy.
- Collaborating with other teams (Marketing, Operations) to ensure smooth campaign execution and merchant support.
Essential skills required:
- Understanding of FMCG retail landscape.
- At least 3 years of sales experience with experience working directly with local retailers, especially General Trade shops.
- Ability to build and hunt merchants on the ground.
- A winning spirit and a hands-on approach to lead initiatives from planning through to successful execution.
- Logical thinking and comfort with using data to identify problems and create growth solutions.
Grab offers various benefits, including:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, a benefits package that suits individual needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.