Description
At Instacart, we're transforming the grocery industry by delivering an essential service that customers rely on to get their groceries and household goods. As a Senior Sales Engineer, you'll drive adoption of our ecommerce products and services directly to the largest retailers in North America and across the globe.
You'll lead consultative, technical-focused discussions with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge.
Responsibilities:
- Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
- Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers
- Gain a deep understanding of the ever-changing Instacart ecosystem to successfully provide consultative services to partners and business stakeholders
- Continually build technical knowledge and capabilities by interfacing with Instacart's product and engineering teams
- Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans
- Define internal processes and requirements to ensure these are accounted for during early stages of scoping
- Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams
- Create and maintain technical sales material to scale sales process
- Manage multiple work streams across multiple customers
Requirements:
- 6+ years of previous working experience in a Sales Engineering/Solution Engineering or similar role
- Strong experiences selling technical products and solutioning/scoping integrations into client's unique environments
- The ability to develop and own technical presentations and communications
- Excellent communication skills with the ability to balance complex technical concepts with business values
Preferred Qualifications:
- Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive-level contacts to Implementation Engineers
- Experience collaborating closely with cross-functional teams across Business Development, Engineering, Product and Implementation
- Analyze, design and implement RESTful services and APIs within complex enterprise architectures
Benefits:
- Highly market-competitive compensation
- New hire equity grant and annual refresh grants
- Flexible remote work policy