Senior Manager, VAS Sales Tools

The Senior Manager, VAS Sales Tools is a senior individual contributor responsible for hands-on ownership and configuration of the PROS CPQ platform supporting Value-Added Services (VAS) organization.

This role serves as the functional Subject Matter Expert (SME) for PROS CPQ, partnering closely with Sales Operations, Pricing & Deal, Product, and Technology teams to ensure accurate, scalable, and compliant pricing and quoting execution.

Key Responsibilities

• PROS CPQ Configuration & Functional Ownership
• Act as the lead PROS CPQ configuration SME for VAS Sales Tools.
• Configure and maintain product catalogs, pricing models, and quoting logic to support approved sales motions and commercial policies.
• Own functional design decisions and ensure CPQ configurations scale across products, regions, and complex deal structures.

• Pricing, Quoting & Deal Enablement
• Configure and support complex pricing scenarios, including tiered pricing, bundles, fixed fee pricing, upsell, renewals and POCs/free trials.
• Ensure CPQ outputs accurately reflect commercial intent, contract structure, and booking metrics.
• Partner with Pricing and Finance to align CPQ logic with approved pricing frameworks and controls.

• Quote Outputs, Approvals & Workflow
• Support configuration and validation of quote templates, approval workflows, and notification flows.
• Ensure CPQ workflows comply with governance, approval, and audit requirements.
• Support CPQ-related enablement of document generation and eSignature workflows where applicable.

• Operational Support & Issue Resolution
• Provide senior-level functional support for CPQ, including issue triage, root cause analysis, and resolution planning.
• Act as an escalation point for complex CPQ issues impacting pricing accuracy, approvals, or deal execution.
• Drive preventive improvements by identifying recurring issues and optimizing configuration or processes.

• Requirements & Agile Delivery
• Translate business needs into functional requirements, user stories, and acceptance criteria.
• Partner with technology teams through backlog refinement, sprint planning, UAT, and release validation.
• Lead functional testing and support user acceptance testing for CPQ changes.

• Documentation & Knowledge Leadership
• Maintain documentation of CPQ configurations, pricing rules, and operational procedures.
• Serve as a trusted advisor to Sales Ops, Deal teams, and Technology on CPQ capabilities and limitations.

Qualifications

• Required Qualifications
• Minimum 8 years of overall professional experience in Sales Systems, Sales Operations, Revenue Operations, or related enterprise systems roles.
• Minimum 5 years of hands-on PROS CPQ configuration experience in an enterprise environment.
• Deep functional expertise in pricing, quoting, and CPQ workflows.
• Proven experience configuring complex pricing and deal structures.
• Strong experience translating business requirements into CPQ configuration and Agile delivery artifacts.
• Demonstrated ability to troubleshoot and resolve complex CPQ issues.
• Strong communication skills and ability to work effectively with cross-functional stakeholders.

• Preferred Qualifications
• Experience supporting CPQ alongside enterprise CRM platforms (e.g., Microsoft Dynamics).
• Experience supporting global, multi-region sales models.
• Background in VAS, payments, financial services, or complex B2B environments.
• Familiarity with bookings and AANR-style sales metrics.

Additional Information

• Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
• For roles located in the US, the estimated salary range for this position is $149,800.00 to $ 240,100.00 USD per year, which may include potential sales incentive payments (if applicable).
• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.