Description
The Corporate Account Manager role is an integral part of our B2B team in the UAE, primarily responsible for managing, retaining, and upselling a portfolio of corporate clients.
This role focuses on building relationships with senior corporate stakeholders across mid-market clients, requiring a highly organised and collaborative individual who delivers exceptional service.
Responsibilities:
- Set up meetings and video calls with corporate points of contact to review spend, pitch new use-cases, and upsell accounts.
- Hit assigned monthly KPIs, including meetings, GOV, and MAUs.
- Provide account support, such as sharing order reports and finding solutions for minor technical issues.
- Utilise Salesforce, Google Sheets, Looker, and AI tools to track, report, and present performance and growth strategies.
- Assist with ad hoc tasks, such as attending trade events and marketing activations.
Requirements:
- Excellent verbal and written communication skills in English; Arabic is a plus.
- 3+ years of B2B account management experience with a demonstrated track record of growing a portfolio.
- Based in Dubai.
- Highly proficient in using Salesforce and Google Sheets/Slides.
- Proactive, quick learner, team player, and thrive in a fast-paced startup environment.
- Bachelor's degree preferred.
Benefits:
- Make a visible impact every day.
- Learn fast in an entrepreneurial environment.
- Build a career, not just a role.
- Deliver together in an inclusive culture.