Description
We are seeking a Client Success Analyst to ensure client satisfaction and success using our accounting software.
Job Summary As a Client Success Analyst, you will be the primary point of contact between clients and Thomson Reuters, providing support, guidance, and personalized solutions.
Responsibilities
- Maintain close contact with clients
- Monitor client performance and product usage
- Promote adoption of new product features
- Organize client schedules
- Record all client interactions
- Provide clear communication and regular feedback to management
Required Qualifications
- Bachelor's degree in Administration, Engineering, Accounting Sciences, Computer Engineering, or related fields
- Valid driver's license
- Experience in client service
- Negotiation and sales skills
- Preferably living in Rio Grande do Sul, Porto Alegre, or surrounding areas
Preferred Qualifications
- None
What We Offer
- Hybrid work model
- Flexible work arrangements
- Professional development and growth opportunities
- Competitive benefits package
- Global culture of inclusion and belonging
- Opportunities for social impact
About Us Thomson Reuters is a global organization with 26,000 employees in over 70 countries, providing trusted content and technology to professionals.