Description
The Vice President , Account Management, Travel & Commerce (Asia Pacific) will lead strategic customer relationships across Asia Pacific, focusing on online travel, digital commerce, and B2B payments.
Responsibilities:
- Lead the strategy and commercial direction for a portfolio of strategic online travel and digital commerce customers across Asia Pacific
- Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders
- Identify and lead new business opportunities
- Lead and develop a team of senior account management professionals
- Partner with internal teams to develop solutions and commercial propositions aligned with customer needs
- Apply business case modelling, performance data, and commercial insights to inform decisions
- Navigate complex cross-functional and multi-market environments
- Monitor portfolio performance against agreed commercial objectives
- Represent the customer perspective internally
Requirements:
- Strong knowledge of the payments and card ecosystem
- Proven track record of owning and growing complex customer relationships
- Demonstrated success in business development and strategic account management
- Established people leader with experience developing senior talent
- Commercial acumen and judgement to structure business cases and lead complex negotiations
- Credibility and executive presence to build trusted relationships with C-suite stakeholders
- A strong growth mindset, combining strategic account development with the ability to identify new business opportunities