Description
We have an opportunity for a Patient Administrator to join the team of staff in the Administration department at Bath Clinic, part of Circle Health Group. This is a full-time role for 37.5 hours a week, with a flexible shift pattern.
The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient journey. Key responsibilities include:
- Ensuring the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff
- Managing all incoming and outgoing mail
- Approving electronic bookings received via the relevant system and updating any bookings received via email
- Maintaining knowledge of the Health and Safety at Work Act and ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff, and contractors
- Complying with all relevant mandatory training
Applicants should meet the following criteria:
- Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial
In return, Circle Health Group offers a competitive starting salary of £26,265.00 per year, plus a range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools, and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities