Description
Grab is Southeast Asia's leading superapp, providing various services including food delivery, financial management, and transportation.
As an Assistant Manager, Operational Strategy, you will play a high-impact role within Grab, focusing on improving marketplace and operational efficiency across the platform, making the experience faster, more reliable, and more efficient for all parties involved.
Critical Tasks:
- Data-Driven Insight Generation: Own the analytical workstream, independently building queries, constructing dashboards, and conducting deep dives to surface insights that drive decision-making.
- Policy Development & Optimization: Identify gaps and inefficiencies in existing platform policies through data analysis, and develop or iterate on policies that are fair, operationally sound, and improve outcomes for users on the platform.
- Project Leadership: Lead cross-functional projects from problem framing through to implementation and measurement, aligning stakeholders across teams.
Qualifications:
- A minimum of 4 years' experience in Strategy, Business Analyst, or Consulting.
- Proficiency in SQL, with the ability to independently write complex queries to extract and analyze large datasets.
- Proven ability to interpret data, identify gaps within current processes, and devise and implement strategic improvement plans.
- Exceptional skills in stakeholder management and communication.
Life at Grab: We care about your well-being at Grab, offering global benefits including:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, allowing you to create a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.