Description
We are seeking a Specialty Sales Team Leader to join our team at Target. As a Specialty Sales Team Leader, you will be responsible for leading a team of hourly team members and providing exceptional guest experiences.
The starting pay range for this position per hour is $21.50 - $23.50. The full pay range for this position per hour is $21.50 - $36.55.
As a Specialty Sales Team Leader, you will:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Demonstrate a service culture that prioritises the guest service experience
- Model, train and coach team member expectations to deliver on our GUEST service model culture
- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
- Plan daily/weekly workload at the direction of your direct leader and execute the same to deliver on department and store sales goals and guest engagement
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning
- Help close skill gaps through development, coaching and team interactions
- With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Encourage team to use tools available in their department to welcome, inspire and influence guests
- With direct leader guidance, partner with third-party vendors to ensure brand standards and merchandising are being met
- Support team execution of changes and updates to merchandise sets and visual presentations
- Create inspiring visual moments by ensuring product is organised, signed correctly and merchandised to support seasonal trends
- Support your direct leader in leading assigned department area backroom processes, organisation, layout and replenishment of the sales floor
- Participate in team hiring and onboarding processes
- Lead your team in prioritising the guest experience
- Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations
- Demonstrate a culture of ethical conduct, safety and compliance
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Model the execution of physical security processes
- Support merchandise protection strategies
- Occasionally assume store-level leadership on duty responsibilities
- Address all store emergency and compliance needs
- Support guest services
We are looking for someone who:
- Enjoys interacting and helping others
- Thrives in a fast-moving, highly active and physically demanding role
- Is open to working a variable work schedule with varying hours, days or shifts
- Has a high school diploma or equivalent
- Is at least 18 years of age or older
- Has previous retail experience (preferred but not required)
- Can lead and hold others accountable
- Can communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Can work independently and as part of a team
- Can manage workload and prioritise tasks independently
- Has a welcoming and helpful attitude towards all guests and team members
- Has effective communication skills
- Can remain focused and composed in a fast-paced environment
Benefits include:
- Comprehensive health benefits
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation