Description
We are seeking a Pharma Sales Representative to join our team in Makati City, Philippines. As a Pharma Sales Representative, you will be responsible for delivering profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.
Responsibilities:
- Deliver profitability and recognition for the organization by selling and providing services to customers
- Maximize sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty
- Target, promote, and sell specialized products or services; identify target customers and producers; achieve sales targets; maintain an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction
- In line with Company strategy and objectives, maximize sales growth within a specified geographical territory or target industry
- Educate and inform the target audience on the features and benefits of the specialty product(s) versus competitor products
- Achieve assigned activity goals and targets for the territory as agreed with the reporting manager
- Identify target customers and physician profiling while maintaining and analyzing customer records
- Conduct sales interviews, carry out pre-call planning and preparation and develop a self-analytical approach
- Demonstrate a good understanding of the product(s) clinical efficacy and be able to state the features and benefits of the customer’s products
- Successfully manage objections and or issues raised, escalating more sensitive or complex queries
- Maintain records in the reporting systems within the required timescales
- Effectively utilize the relevant software to maintain records updated and to report daily calls
- Coordinate group events related to specialty area to optimize business while complying with relevant country legislation
- Keep Line Manager informed about changes in competitor activities and other market changes
- Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas
- Keep all Company equipment safe and in a good state of repair
- Share experiences, ideas and techniques in order to assist with the sales training of colleagues
- Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager
- Successfully complete career development courses and additional training as required
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
- Perform other duties as assigned
Requirements:
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- BSc/BA will be a plus
- Possess own vehicle and driving license will be an advantage