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From the employer's careers site First seen 10 Nov 2026

Workplace Experience Coordinator

Zendesk Austin, Texas Hybrid mid full-time

Salary

$20.19-$29.81 per hour

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Description

We are seeking a professional and accountable Workplace Experience Operations Coordinator to join our rapidly expanding Workplace Experience Team.

The successful candidate will provide exemplary customer service to employees, manage and run the front desk operations, and maintain a high level of customer satisfaction using a ticketing system.

Key responsibilities include:

  • Providing exceptional service to employees
  • Managing front desk operations
  • Coordinating in-office events
  • Performing periodic walk-throughs and audits of the office
  • Liaising with vendors and property management
  • Maintaining cleanliness and safety of assigned areas
  • Coordinating employee desk assignments, moves, and changes
  • Maintaining Workplace Experience master documents, spreadsheets, calendars, and floor plans
  • Assisting with internal communications and safety matters
  • Coordinating the food and beverage program
  • Providing orientation for new employees
  • Performing other duties and special projects as requested

Requirements:

  • Minimum of 2 years' experience in Facilities/Office Coordination/Management
  • Excellent communication skills
  • Demonstrated project management skills
  • Strong computer skills, including experience with Google Suite
  • Ability to handle multiple tasks with little or no supervision
  • Advanced problem-solving skills
  • Positive attitude and accountability

Preferred Skills/Qualifications:

  • Academic qualification in a relevant discipline
  • Experience with light furniture assembly
  • Experience with Building Management Systems and access control software
  • Membership in a professional Facilities Management association

The US hourly base rate range for this position is $20.19-$29.81. The position may also be eligible for bonus, benefits, or related incentives.

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Skills

Required

Nice to have

  • Building Management Systems
  • access control software
  • facilities management association membership
Apply on Zendesk