Waiter - Waitress

We are seeking a dedicated and customer-oriented Waiter / Waitress to join our team in Baghdad, Iraq.

As a key member of our restaurant staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Take accurate food and beverage orders, using appropriate point-of-sale systems
• Serve food and drinks with attention to detail and presentation
• Anticipate guest needs and respond promptly to requests
• Maintain a clean and organised dining area
• Collaborate with kitchen staff to ensure timely food delivery
• Handle cash and credit card transactions accurately
• Upsell menu items and promote daily specials
• Adhere to all food safety and hygiene standards
• Assist in setting up and closing down the restaurant
• Contribute to a positive team environment by supporting colleagues during busy periods

Qualifications:

• Excellent interpersonal and communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work efficiently in a fast-paced environment
• Demonstrated teamwork and collaboration skills
• Customer-focused mindset with the ability to remain calm and courteous under pressure
• Knowledge of food safety and hygiene practices
• Flexibility to work various shifts, including weekends and holidays