Description
Mastercard is seeking a Vice President, Customer Solutions Center, Vietnam, Laos, and Cambodia (SEA, East) to lead the Customer Solutions Center (CSC) strategy and execution across Vietnam, Laos, and Cambodia.
The successful candidate will drive revenue growth through integrated customer solutions, advance digital and acceptance transformation, and accelerate strategic initiatives such as tokenization and authentication.
Key responsibilities:
- Lead the CSC strategy and execution across Vietnam, Laos, and Cambodia
- Partner with Country Manager, Product, Sales, Services, and Account Management teams to identify and accelerate strategic revenue opportunities
- Drive commercialization of Mastercard's products, services, and value-added capabilities
- Lead executive-level customer engagements and support complex, multi-product opportunities
- Oversee and prioritize Solution Architects, Specialist Sales, Technical Architects, and Product Specialists
Requirements:
- Extensive leadership experience in payments, financial services, fintech, technology, consulting, or a related industry
- Proven track record of driving commercial growth through solution selling, business development, product commercialization, or strategic partnerships
- Deep understanding of the payments ecosystem, including digital payments, acceptance, consumer and commercial solutions, authentication, tokenization, and value-added services
- Demonstrated success leading large, diverse, and geographically dispersed teams across multiple markets
- Strong executive presence with the ability to influence and engage senior stakeholders internally and externally
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