Description
We are seeking a ULR Claim Handler CH1 to join our Legal department. As a claims handler, you will be responsible for managing a caseload of pre-litigated Motor Claims for our clients from first notification of loss through to settlement.
Key Responsibilities
- Manage a caseload of pre-litigated claims up to £10k
- Identify cases for early litigation with high prospects of success and low risk
- Support delivery of consistently high levels of service and productivity
- Work closely with colleagues within the firm to deliver consistently high levels of service
- Input accurate data and ensure data maintenance
- Interact and communicate with clients
- Mentor, train and be the technical referral point for other team members
Working Hours
35 hours per week, Monday – Friday, 9am – 5.00pm with 1 unpaid hour for lunch.
Skills, Knowledge & Expertise
- Experience of using Microsoft Word, Excel and email
- Customer service experience
- Excellent attention to detail
- Negotiation skills
- Communication skills
- Organisational skills
- Ability to mentor and support new starters
Desirable skills:
- Motor claims handling of pre-litigated matters including liability and quantum assessment
- Knowledge of Loss of Use/Loss of Standing Charge Values
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