Legal Engineer, Product Specialist

At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.

As a Legal Engineer - Product Specialist, you will join the LEPS team as the face of Harvey in Japan, building trust with partners, counsel, and legal teams across the Japanese legal market.

Responsibilities

• Build trusted relationships with law firm and in-house legal teams in Japan by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.
• Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform for Japanese-speaking legal professionals.
• Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
• Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
• Translate legal practice needs into actionable feedback for the Product and Engineering teams, helping to shape product development through the lens of Japanese legal practice.
• Contribute to customer-facing content geared toward the Japanese market (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
• Help establish Harvey's local presence and ways of working in Japan, working closely with the regional and global teams as the market grows.

Requirements

• Based in Tokyo and eligible to work in Japan.
• Qualified Japanese lawyer (弁護士) registered with the Japan Federation of Bar Associations (日本弁護士連合会).
• At least 3 years of experience as a qualified lawyer at a top-tier Japanese law firm and/or in-house, with strong exposure to complex legal workflows and client expectations.
• Fluency in Japanese and English, with the ability to operate seamlessly across both languages in professional settings.
• Executive engagement skills and presence, with the ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Outstanding presentation skills for both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Strong understanding of legal processes and the challenges faced by legal professionals, with curiosity about AI's potential to transform the legal industry.
• Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.