Transformation Lead, AI & Automation — North America

This role converts the North America Print transformation agenda into delivered outcomes, ensuring the business remains competitive and adaptable in a rapidly changing landscape.

The role develops strategic recommendations by synthesizing data, conducting in-depth analysis, and rigorously testing hypotheses to support well-informed choices. It removes manual, repetitive, and reconciliation-heavy work and improves the speed and quality of planning and executive decision-making through AI, automation, and process redesign.

Responsibilities:

• Own the transformation backlog. Identify, size, prioritize, and sequence opportunities across Category, Sales, Finance, Supply Chain, Worldwide Planning, and Business Management Systems, applying portfolio frameworks to evaluate and manage a diverse set of initiatives.
• Lead Take Work Out initiatives. Quantify effort removed, cycle time reduced, and error rates improved.
• Redesign recurring workflows across forecast, outlook, commit, reporting, and operating-review cycles. Apply the stop, simplify, standardize, automate, delegate sequence before recommending new tooling.
• Modernize executive reporting and decision support, including dashboard rationalisation and standardised narrative and bridge generation.
• Drive AI and Copilot adoption where it improves decision quality, speed, or consistency. Recommend against AI where the underlying process is broken or unnecessary.
• Establish measurement and evidence. Structure the analytical approach, baseline the current state, define expected benefit, and evidence delivered results.
• Lead large, cross-functional initiatives end to end. Define objectives, deliverables, guidelines, and contingency plans; manage stakeholders and communications across businesses, functions, and regions to align direction and ensure timely delivery.
• Advise and sustain. Consult with business executives on transformation choices, risk, and growth opportunities; run regular follow-up on commitments to ensure accountability; and build capability in the wider team so improvements are sustained without central dependency.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, and additional flexible paid vacation and sick leave