Transcon Agent

As a Transcon Agent at Expeditors, you will play a crucial role in ensuring the smooth and timely flow of freight processes.

Responsibilities include:

• Ensuring accurate and timely data entry into the operational system
• Tracking and tracing Transcon files and reporting
• Managing client and vendor billing
• Interacting with customers to arrange shipments meeting their service standards
• Maintaining good relationships with suppliers
• Meeting compliance requirements
• Providing timely responses to emails and requests
• Meeting KPI standards

Requirements:

• 6 months to 1 year of customer service experience and/or training
• Effective interpersonal skills
• Pro-active and strong organisational skills
• Good computer skills, including Excel and Word
• Fluent in English

Benefits:

• Paid vacation, holiday, and sick time
• Health plan: medical
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral program bonus