Transcon Agent - 3rd shift (4 days, 10-hour shifts)

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry relies on companies like us to keep global trade moving.

At Expeditors, you'll find a professional and friendly environment that fosters innovation and customer service. As a Transcon Agent, you will play a crucial role in ensuring smooth and timely freight process flow.

Major Duties and Responsibilities:

• Work 3rd shift (4 days, 10-hour shifts)
• Ensure accurate and timely data entry into our operational system
• Track and trace Transcon files and report on them
• Manage client and vendor billing accurately and on time
• Arrange deliveries and clearances as needed
• Provide excellent customer service and interact with customers to meet their shipment needs
• Build and maintain good relationships with suppliers
• Adhere to compliance requirements at all times
• Respond promptly to network communications and emails
• Meet KPI standards as per company policy
• Understand customer procedures and keep internal DLSOPs up-to-date

Qualifications:

• 6 months to 1 year of related experience or training
• Understanding of ocean documentation processes is beneficial
• Strong interpersonal skills, including effective communication and listening abilities
• Proactive with strong organisational skills
• Proficiency in computer applications such as Excel and Word
• Hazardous Materials certification is preferred
• Fluency in English required

Additional Information: Expeditors offers a comprehensive benefits package including:

• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee stock purchase plan
• Training and personnel development programs
• Growth opportunities within the company
• Employee referral program bonus