Transaction Monitoring Operations Officer

Risk and Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and ensures fair outcomes for clients.

As a Transaction Monitoring Operations Officer, you will be responsible for conducting investigations in accordance with procedures to fulfil regulatory requirements. Your key responsibilities include:

• Conducting transaction monitoring and reviewing customer activities to identify unusual or potentially suspicious transactions
• Performing investigations on assigned alerts/cases, with guidance and training, in accordance with internal procedures and timelines
• Preparing clear and structured case records, including investigation notes and summaries, to build strong analytical and documentation skills
• Supporting quality checks to ensure investigation outputs meet internal standards and regulatory expectations
• Assisting in follow-up actions such as KYC/CDD refresh, Request for Information (RFI), and other related tasks to gain end-to-end case handling experience
• Collaborating with cross-functional teams, gaining exposure to different areas of the bank
• Participating in routine risk control activities, including reviews of outsourced processes, to understand regulatory requirements and control frameworks
• Supporting the preparation of management reports (MI) and contributing to AML-related projects, providing opportunities to develop project and stakeholder management skills

The ideal candidate will have:

• A bachelor's degree or above
• Good command of English
• AML/CFT related experience is preferred
• Domestic or international AML/CFT professional certificate issued by an institution recognized by the FSC