Third Party Management Manager

Join HSBC's GCOO organisation as a Third Party Management Manager. In this role, you will oversee the end-to-end third-party lifecycle, provide visibility of onboarding, ongoing due diligence, issues and remediation, renewals, exits and exceptions.

Responsibilities:

• Oversee the end-to-end third-party lifecycle, providing visibility of onboarding, ongoing due diligence, issues and remediation, renewals, exits and exceptions.
• Support the Head of TPM as secretariat to the governance committee, preparing materials, recording minutes and decisions, and tracking actions to completion.
• Analyse Group third-party data and metrics to produce local dashboards and support governance oversight.
• Escalate risk and control exceptions to the Head of TPM, ensuring appropriate approvals, supporting evidence and clear audit trails are in place.
• Act as a subject matter expert on the third-party risk assessment platform, guiding Third Party Engagement Managers through lifecycle workflows and coordinating resolution of workflow and data-quality issues.
• Support TPEMs in implementing and operating third-party controls, clarifying control intent, evidence requirements, ownership and execution frequency.
• Monitor control schedules and reporting deadlines, drive timely action on delivery risks, and validate regulatory and management reporting information for accuracy, completeness, consistency and audit readiness.
• Support the Head of TPM in delivering continuous improvement across the third-party estate, improving inventory quality, removing duplication and ensuring correct ownership, classification and lifecycle status.

Requirements:

• A sound understanding of third-party lifecycle management, governance, risk assessment and operating controls, including evidence and audit-trail requirements.
• Practical knowledge of third-party risk assessment platforms and the ability to guide engagement managers through workflows and coordinate issue resolution.
• Strong analytical skills and attention to detail to interpret third-party data, maintain a high-quality inventory and produce accurate, audit-ready dashboards and reporting.
• Clear communication, stakeholder coordination and organisational skills to support governance forums, track actions, escalate exceptions and meet control and reporting deadlines.
• Change delivery experience and a continuous-improvement mindset to improve data quality, remove duplication and support improvements across the third-party estate.