OT O&M Manager – Infrastructure

We are seeking an OT O&M Manager for Infrastructure to lead the services that enable secure connectivity, monitoring, control, and operational data exchange across Business Area Wind.

As an OT O&M Manager, you will take end-to-end ownership of the OT Infrastructure service area, ensuring that the hardware, software, and connectivity supporting Business Area Wind's assets remain reliable, resilient, and available.

Your responsibilities will include:

• Taking end-to-end accountability for the OT Infrastructure service area, including its performance, availability, reliability, cost, and continuous improvement.
• Leading and developing the service area teams, setting clear priorities and expectations while empowering technical specialists to deliver within their areas of expertise.
• Driving operational performance, ensuring risks, incidents, recurring problems, and improvement needs are proactively identified, prioritized, and followed through to resolution.
• Owning the service strategy and roadmap, including priorities, budget, resources, lifecycle needs, and service development in line with Business Area Wind's operational requirements.
• Providing effective operational governance, using service performance, risks, KPIs, and technical input to make decisions and ensure clear accountability.
• Managing stakeholders and interfaces across Business Area Wind, bringing together OT, Operations, IT, Cybersecurity, Engineering, Procurement, projects, and suppliers to solve problems and deliver results.
• Ensuring effective management of critical incidents and operational risks, providing leadership and escalation when required and ensuring lessons learned result in sustainable improvements.
• Driving continuous improvement, challenging existing ways of working where necessary and ensuring the service remains reliable, resilient, and fit for the future.

Requirements:

• Minimum 5 years of relevant experience in operational management, O&M, IT/OT service management, infrastructure operations, engineering management, or asset management, preferably within energy or another asset-intensive industry.
• Experience leading technical teams or services in a complex operational environment, with a track record of improving performance and driving issues through to resolution.
• A good understanding of OT infrastructure and operations, sufficient to lead technical specialists, understand risks and dependencies, challenge recommendations, and make informed decisions.
• Strong service-management capabilities, including operational performance, incident and problem management, lifecycle planning, risk management, and continuous improvement.
• Strong stakeholder-management and communication skills, with the ability to work effectively across technical teams, business functions, suppliers, and management.
• A relevant degree in engineering, technology, business, or a similar discipline, or equivalent professional experience.
• Fluency in English, both written and spoken.