Description
We are seeking a Technical Courseware Developer to design, develop, deliver, and maintain customer-facing technical courseware and learning content.
As a Technical Courseware Developer at Hewlett Packard Enterprise, you will create comprehensive training materials, including concepts, tasks, installation guides, illustrations, video scripts, course modules, and in-product documentation.
Your primary responsibilities will include:
- Developing customer-focused learning content for HPE Networking cloud services, automation, and networking solutions
- Translating complex networking and software technologies into easy-to-understand educational content
- Collaborating with product managers, engineers, and subject matter experts to gather requirements and validate technical accuracy
- Analyzing product specifications and recommending the most effective learning approach
- Gaining hands-on experience with HPE networking products to understand customer workflows and learning needs
- Following established content development standards, style guides, and documentation processes
- Leading or contributing to courseware development projects while working in a collaborative Agile environment
- Utilizing AI-powered tools to improve content creation efficiency while maintaining high-quality deliverables
To be successful in this role, you will need:
- 5+ years of experience creating technical documentation, courseware, or customer education content
- A Bachelor's degree in Technical Writing, English, Computer Science, or a related field, or equivalent networking certifications/experience
- Strong technical writing skills with the ability to produce accurate, high-quality, user-friendly content
- Good understanding of cloud computing, networking, automation, data centers, security, and enterprise software technologies
- Hands-on experience with networking technologies, including routing and switching, network security, network automation, virtual machines, containers, and cloud services
- Ability to independently research and simplify complex technical concepts
- Experience with XML, Markdown, content management systems, and courseware authoring tools
- Strong analytical, problem-solving, communication, and stakeholder collaboration skills
- Experience leveraging AI tools for content creation and productivity
- Self-driven mindset with the ability to thrive in a fast-paced technical environment
We offer a comprehensive suite of benefits that support the physical, financial, and emotional well-being of our team members and their loved ones.
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