Talent Mobility Specialist

Our mission at Duolingo is to develop the best education in the world and make it universally available.

We're hiring a Talent Mobility Specialist to help Duolingo's global talent navigate immigration and relocation with clarity, care, and confidence. You will own the day-to-day operations of our Global Mobility program, manage immigration and mobility matters from assessment through completion, partner with candidates, Duos, and cross-functional teams, and oversee external providers.

Responsibilities:

• Own the day-to-day operations of our Global Mobility program. Administer relocation policies, packages, eligibility, and exceptions consistently and efficiently.
• Manage employment-based immigration matters from initial assessment through filing, approval, and renewal, coordinating with employees, managers, Talent Acquisition, People Business Partners, Legal, and outside counsel.
• Assess immigration and mobility needs for hiring, internal transfers, and changing business requirements, and advise partners on timelines, risks, costs, and available options.
• Champion our mobility program with candidates. Partner with Talent Acquisition during the offer stage to walk candidates through their relocation package, answer their questions with confidence, and help them picture their move.
• Guide candidates and Duos through their immigration and relocation journey. Explain packages and processes, set clear expectations, coordinate key milestones, and communicate clearly at every stage.
• Manage domestic and international relocation cases, including vendor coordination, service delivery, issue resolution, and post-move support.
• Oversee immigration counsel and relocation and tax vendors, managing service delivery, SLAs/KPIs, costs, escalations, and performance.
• Run business travel programs and onboarding-related logistics, making sure processes, communications, and vendor support run smoothly.
• Monitor case progress, work authorization expirations, and policy requirements, escalate risks, and recommend appropriate actions.
• Maintain accurate case records, process documentation, and reporting while protecting confidential employee information.
• Use data to make our programs better. Track case volume, cycle times, mobility activity, spend, vendor performance, exceptions, recurring issues, and Duo feedback, and turn it into insight that informs workforce planning and finds ways to improve.
• Develop and improve immigration and mobility policies, workflows, playbooks, communications, self-service resources, and training that support consistent decisions and a positive Duo experience.
• Stay current on the immigration and mobility landscape, including regulatory and tax developments, market practices, and relocation trends, and use what you learn to keep our program compliant and competitive.

Requirements:

• 5+ years of experience managing corporate immigration, global mobility, relocation, or related programs.
• Working knowledge of U.S. employment-based immigration processes and experience coordinating cases with outside immigration counsel.
• Experience managing domestic or international relocation cases and working with third-party mobility providers.
• Ability to explain complex immigration and mobility requirements clearly to employees, candidates, managers, and People partners.
• Strong case and project management skills, including the ability to manage multiple time-sensitive matters with accuracy and follow-through.
• Sound judgment and discretion when handling confidential information and evolving regulatory requirements.
• Experience using case data, service metrics, and employee feedback to identify risks and improve programs.
• Strong cross-functional partnership skills and the ability to recommend practical solutions in complex or ambiguous situations.

Nice to Have:

• Experience supporting immigration and mobility programs across multiple countries or regions.
• Experience designing or scaling immigration, relocation, or global mobility policies and processes.
• Experience managing immigration counsel, relocation providers, or other global mobility vendors.
• Familiarity with immigration or global mobility case-management technology and HR information systems.
• Experience supporting international transfers, permanent residency matters, or mobility-related tax and payroll coordination.

Compensation:

• Salary Range: $110,500-$149,500 USD
• Benefits: [Details available on company website]