Description
Join the AccorHotel team as a Front Desk Receptionist at our Ibis-Mercure Budapest Castle Hill hotel, conveniently located near the Southern Railway Station.
As a Receptionist, you will ensure seamless and high-quality service for our guests, actively contributing to an exceptional guest experience.
Responsibilities:
- Provide excellent guest service, ensuring a smooth and enjoyable stay
- Manage front desk tasks, including check-in, check-out, and reservations
- Handle billing, cash handling, and related administrative tasks
- Work in a three-shift system (morning, afternoon, and night shifts), including weekends
Requirements:
- Customer-focused with a passion for helping others
- Confident English language skills
- Friendly and approachable with excellent communication skills
- Solution-oriented and proactive
- Kind, empathetic, and courteous
- High standards for quality and attention to detail
- Team player with a strong work ethic
Preferred qualifications:
- Hotel reception experience
- Opera Cloud knowledge
- Relevant education
Benefits:
- Competitive salary
- Free meals
- Travel cost reimbursement
- Year-end bonus
- Opportunities for growth and development
- Employee discount card
- Community programs
- Quarter-yearly employee recognition awards
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