Synergy Digital Analyst

Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. Within our diverse borough we serve a wide range of children and young people.

The post holder will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to "use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing." and to … "enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings."

The successful candidate will provide teams with support to maintain and where required, improve the quality of the data captured within the Synergy system. This will include the delivery of training to colleagues and partners that make use of Synergy. The postholder is expected to play a significant role in the provision of management information reports and where applicable, inform decision making.

Key requirements for the role include:

• Experience of using Access UK Ltd's Synergy product (or equivalent education MIS)
• Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality
• Excellent customer service skills with the ability to work with staff/customers at all levels
• Strong Excel or Google Sheets skills
• Proactive work ethic, with the ability to work as part of a team as well as on their own initiative to produce results

An enhanced DBS check is required for this role.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs.

Hybrid working pattern with a minimum of two days a week in the office at Hackney Service Centre (HSC), 1 Hillman Street, Hackney, working remotely for the remaining 3 days if desired.