Supervisor - Network Management Center (NMC)

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The international logistics industry relies on companies like Expeditors to facilitate global trade. With a presence in over 350 locations across six continents and a team of over 19,000 trained professionals, Expeditors provides customized logistics solutions and integrated information systems.

As a Supervisor in the Network Management Center (NMC), you will play a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities will include:

• Customer Engagement: Understanding customer needs, providing timely responses, and ensuring adherence to standard operating procedures.
• Data Competency: Validating shipment data, managing EDI transmissions, and analyzing complex problems to inform stakeholders.
• Team Management: Developing team members, monitoring work schedules, and ensuring compliance with company policies.
• Project and Program Management: Leading initiatives that benefit customers, Expeditors, and the NMC.
• Financial Excellence: Understanding the NMC's profit and loss statement, controlling costs, and explaining financial impacts to customers.

To qualify for this role, you should:

• Have a bachelor's degree in Business, Supply Chain/Logistics, Finance, Economics, or a related field (or equivalent experience)
• Possess at least two years of experience working in a corporate environment, preferably at Expeditors
• Demonstrate exceptional customer service, presentation, research, and communication skills
• Be fluent in English
• (Preferred) Have qualifications in supply chain management or logistics, such as IATA/FIATA

Expeditors offers a range of benefits, including:

• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company