Store Manager

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences.

When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively.

Responsibilities

• Strategic Leadership: You will be well-versed in every part of store operations, and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed. You’ll challenge the team to seek insights from others to optimize operational impact. You maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP).
• Deliver an Incredible Guest Experience: You’re driven by a passion for customer service and you’ll build and maintain a guest-centric culture, leading by example at all times.
• Operational & Financial Management: You will keep up to date with all recurring reports, surveys, audits, and checklists.
• Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests.
• Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff.

Requirements

• Leadership Experience: Minimum of three (3) years relevant experience as a leader in a retail operations management or hospitality industry.
• Be Egoless: No room for personal agendas here.
• Underdog Mindset: We love strong problem solvers who can adapt to change well.
• Win Collectively: Positive attitudes are contagious, and we love winning as a team.
• Physical Stamina: You will be on their feet for long periods of time.
• Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools.
• Business Management Literacy: You should be proficient in “retail math” and business skills.

Benefits

• Robust Store Performance Commission Program
• Paid time off
• Sick time
• 401(k) + Match
• Medical, dental, vision, life, and disability insurance
• Health and wellness resources and discounts for all those who qualify
• Commuter (Transit and Parking) Benefits
• Exclusive savings on entertainment, shopping, hotels, and more
• Promotion Potential
• Referral Bonus Program
• Employee Discounts and Free Sessions