Assistant Store Manager

As an Assistant Store Manager at Mejuri, you'll play a key role in delivering an exceptional retail experience and supporting the store leadership team with day-to-day operations.

Reporting to the Store Manager, you'll assist in overseeing store performance, driving sales, and ensuring an excellent customer experience.

Key responsibilities include:

• Leading by example and validating the quality of the in-store customer experience
• Maximizing results and achieving Key Performance Indicators (KPIs) such as customer retention, conversion rates, and NPS
• Ensuring positive customer experience and promoting services offerings including piercing, engraving, and other services
• Managing inventory, order fulfillment, and storage and organization
• Maintaining organizational integrity of back-of-house areas and ensuring efficient use of technology
• Identifying and escalating opportunities, gaps, risks, and roadblocks

You'll need to bring:

• Financial management experience with success in driving top-line sales and controlling expenses
• Strong leadership skills with experience supporting, coaching, and motivating a team
• Solid understanding of what great customer experience looks like and how to bring it to life on the floor
• Excellent communication skills
• Desire to work in a fast-paced, entrepreneurial environment

Benefits include:

• Comprehensive medical, dental, and mental health coverage
• Paid time off – inclusive of vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• Monthly retail bonus program
• Equity program – own a piece of the company and share in growth
• Generous product discount

This role currently has a base pay range of $88,000 - $93,000 per annum based on a candidate's experience and qualifications.