Staff Product Designer

We're seeking multiple talented Product Designers to join our FinCrime team in London or Budapest. As a Staff Product Designer, you will be part of the team that designs and enhances products for our diverse global customers and Wise's operations agents, with a particular focus on transactions and funds movement.

Your mission: You will develop a deep understanding of Wise customers and their goals. You will engage with agents to build empathy and gain insight into the challenges they face when using our internal products. You will leverage your full range of Product Design skills to discover, design, and deliver simple, crafted mobile and web experiences that both agents and customers love, while helping Wise reduce operational costs.

Key responsibilities:

• Develop a deep understanding of Wise customers and their goals
• Engage with agents to build empathy and gain insight into the challenges they face when using our internal products
• Leverage your full range of Product Design skills to discover, design, and deliver simple, crafted mobile and web experiences
• Play an influential role in your team, enhancing customer-centricity, creativity, and design quality
• Fully partner with your cross-functional team to define the roadmap and ensure that you collectively work on the most impactful work for our customers

This role will give you the opportunity to:

• Ship work you're proud of. Craft experiences that are innovative, easy to use and clear
• Own your impact. Product teams decide what opportunities to work on, and define their success metrics
• Elevate product quality. You define what 'good' looks like to your team. And you help them deliver it
• Be part of a positive change in the world. We're fixing a broken, greedy system, and putting people and businesses in control of their money

About you:

• You've got a portfolio of well-crafted, impactful work that solves real problems for real people
• You have experience designing for mobile and web desktop surfaces – including customer experiences and internal tools
• You default to prototyping when presenting your work
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way
• You've worked with design systems to produce beautiful and functional design that scales
• You practise evidence-based design, and can rationalise your decisions clearly and credibly