Staff Content Designer - Receive

As a Staff Content Designer at Wise, you will be part of a global mission to build an open, fair, and human financial system.

You will work with the Receive squad to design and deliver experiences that enable customers to receive money from all over the world quickly, easily, and with confidence.

Your responsibilities will include:

• Getting to know customers, building empathy, and understanding their needs
• Designing and delivering simple, intuitive experiences that customers love
• Applying design thinking to AI and automation to validate customer value
• Partnering with engineering to design content systems, prompts, and agents
• Influencing teams and stakeholders to increase customer-centeredness, creativity, and content quality
• Understanding and prioritizing content needs across multiple teams
• Championing the Wise brand and its implementation
• Collaborating with designers from other squads to build a seamless experience for customers

This role will give you the opportunity to:

• Deliver impact and ship work you're proud of
• Own design projects from end-to-end
• Model how content design leads on building customer-facing AI experiences
• Elevate product and content quality
• Work at the crossroads of marketing communication and product design
• Be part of a positive change in the world

About you:

• You're an accomplished Staff Content Designer with extensive experience shipping world-class consumer products
• You have an in-depth understanding of AI and strong perspectives on its use
• You're comfortable navigating complexity and ambiguity
• You have an eye for quality and know how to deliver it
• You're influential, inspiring, and able to work with others in a culture that values autonomy and empowerment
• You're highly empathetic, both to customers and the people you work with