Staff Content Designer - Send

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

The Send squad is central to Wise's mission of building an open, fair and human financial system. In this role you'll be part of the Pricing squad , the team responsible for how customers understand and experience pricing across all Wise products.

Here's how you'll contribute:

• Get to know our customers and their relationship with pricing , empathise and understand how people perceive, compare, and make decisions about financial costs across diverse markets and use cases
• Own the strategic design of pricing systems that scale across all Wise products and markets, thinking systematically about how pricing information, discounts, promotions, and dynamic pricing scenarios work cohesively across the entire customer experience
• Demonstrate sound systems thinking by designing foundational pricing systems, patterns, and frameworks that can be implemented consistently across different product teams while maintaining flexibility for local market needs
• Deploy the full range of content design skills to discover, design, and deliver scalable pricing experiences , working at both the strategic systems level and detailed messaging level to ensure consistency and clarity
• Collaborate across multiple teams and solve complex problems with cross-functional partners , including global and regional product teams, marketing, finance and compliance
• Establish yourself as the go to content designer on pricing related design challenges across the organisation
• Help other designers grow through feedback and skill shares

This role will give you the opportunity to:

• Deliver impact and ship work you're proud of , your work will play a critical role in how customers understand and trust Wise's pricing across all products
• Shape the future , you help decide what opportunities to work on within pricing experience, defining success metrics and taking responsibility for outcomes
• Elevate product quality. You define what 'good' looks like for pricing experiences, setting ambitious goals and high standards for yourself and influencing others
• Be part of a positive change in the world. We're fixing a broken, greedy system by making pricing transparent and fair, putting people in control of their money

About you:

• An accomplished Staff Content Designer with experience shipping world-class consumer products
• Comfortable navigating complexity and ambiguity , and can successfully collaborate in this environment
• Strong cross-functional collaborator, skilled at advocating for design-led approaches and building positive stakeholder relationships
• An evidence based designer who can articulate decisions clearly, credibly, and is able to influence how teams define success metrics
• Experience with AI tools, and see the potential for AI to enhance design processes and user experiences
• Exceptional content craft, systems thinking, and a desire for quality
• Highly empathetic, both to customers and the people you work with
• Willingness to grow, and able to give and receive feedback