Lead Product Designer

About Tide

Tide is transforming the small business banking market, supporting over 2 million members globally across the UK, Germany, and France. They offer business accounts and related banking services, along with a comprehensive set of highly usable and connected administrative solutions.

About the Role:

We're looking for an experienced Product Designer to help shape key areas of the member experience as the Tide app continues to evolve across 55+ products.

Responsibilities:

• Own End-to-End Product Design: Take ownership of complex product challenges, from early discovery and problem definition through to detailed design and delivery.
• Shape Product Direction: Partner closely with Product, Engineering, Data, and Operations to understand customer and business needs, challenge assumptions, and influence product priorities.
• Design for Scale and Simplicity: Translate complex technical requirements, workflows, and regulatory constraints into clear, elegant, and scalable experiences.
• Use Research and Data to Drive Decisions: Combine qualitative research, quantitative insights, experimentation, and product metrics to understand problems, validate solutions, and continuously improve the member experience.
• Set a High Bar for Craft: Deliver exceptional interaction and visual design, with a sharp eye for typography, layout, usability, and detail.
• Influence and Elevate Design Quality: Bring clarity to ambiguous challenges, communicate your thinking effectively, and collaborate constructively with stakeholders.

Requirements:

• Exceptional Product Design Craft: A strong portfolio demonstrating high-quality, end-to-end product design work.
• Strong Systems Thinking: The ability to think holistically about products, user journeys, and interconnected experiences.
• Product Thinking and Commercial Awareness: Connect customer needs with business objectives and understand how good design contributes to meaningful product outcomes.
• Collaboration and Influence: A proven ability to work effectively within cross-functional teams, build strong relationships, and constructively challenge assumptions.
• Advanced Interaction and Visual Design: Strong proficiency in Figma, prototyping, and modern design systems.
• Autonomy and Comfort with Ambiguity: You're confident taking ownership of complex challenges and creating clarity where requirements aren't always fully defined.
• Empathy and Curiosity: You care deeply about understanding the people you're designing for and are motivated by making their lives easier.
• AI and Future-Focused Thinking: You're curious about how AI is changing the way products are designed and experienced.

Benefits:

• Competitive Compensation
• Time Off
• Parental Leave
• Sabbatical
• Health Insurance
• Life & Accident Cover
• Mental Wellbeing
• Volunteering & Development Days
• Learning & Development
• WOO (Work Outside the Office)
• Home Office Setup
• Laptop Ownership
• Snacks & Meals