Description
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it.
The role of the Speditionskaufmann Luftfracht Export is a critical part of making Flexport's mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport's end customers in achieving their logistics goals.
Responsibilities:
- Ensure shipments move on-time and exceptions are handled appropriately
- Satisfy internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP)
- Solve client issues quickly and ensure smooth operations at origin and destination
- Coordinate day-to-day logistics operations with internal and external partners
- Execute the end-to-end movement of freight shipments within a regional network
Requirements:
- BA/BS Degree or completed professional training as forwarding agent
- 3+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations
- Fluent in German and English
- Able to adapt to new technology and thrive in a fast-paced environment
- Effective time management, prioritization, and task management
- Attention to detail
- Effective communication and teamwork
What we offer:
- Opportunity to contribute to a fast-growing company
- Lunch food delivery, health insurance, 25 paid vacation days
- Equity program: every team member becomes a shareholder
- Employee Assistance Program
- Parental leave benefit
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