Specialist, Implementation Overview

The CIS Testing Team tests Mastercard products and services with financial institutions enabling production electronic payments globally.

The Specialist, Implementation Overview role ensures accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions.

Key responsibilities:

• Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Provide testing expertise and support to Mastercard customers for all products and services.
• Act as processing implementation advisor, to customers' processing support staff.
• Provide guidance to execute all necessary processing implementation activities.
• Handle multiple key customer processing implementation projects in parallel.
• Define, create, maintain and document standard and non-standard key customer processing implementation processes.
• Provide training to CIS organization, other Mastercard organizations and the customer.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
• Basic experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management.
• Ability to interact with the customer and Senior management.
• Good verbal and written communication skills.
• Ability to support change in a technical work environment.
• Ability to multi-task covering multiple projects and products.
• Mobile payment background, basic API understanding.
• Fluent in English is a must.
• Multilingual is a plus (Russian, French, Spanish).

Benefits and perks are not mentioned in the job posting.