Specialist - Document Processing

WSP India is seeking a Document Processing Specialist to provide professional document production, editing, formatting, proofreading, and quality-control support for various technical and business documents.

The ideal candidate combines strong Microsoft Office technical skills with exceptional attention to detail, sound judgment, and a service-oriented approach. The position requires the ability to manage multiple priorities and deadlines while maintaining a high standard of document quality.

Responsibilities

Document Production & Formatting

• Create, format, edit, revise, and finalize complex business and technical documents using Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
• Apply established templates, styles, branding, numbering, headings, tables, figures, cross-references, headers/footers, and other document formatting requirements.
• Format reports, proposals, specifications, technical memoranda, correspondence, presentations, and other project deliverables.
• Troubleshoot formatting and document-production issues and correct inconsistencies before documents are finalized.
• Convert, combine, organize, and prepare files for electronic distribution or final delivery.

Editing, Proofreading & Quality Control

• Proofread documents for spelling, grammar, punctuation, formatting, consistency, and completeness.
• Perform detailed quality-control reviews to identify formatting errors, inconsistencies, missing information, and presentation issues.
• Verify consistency among tables, figures, headings, references, appendices, and other document components.
• Maintain the integrity of technical content while improving readability, consistency, and professional presentation.
• Support established document review and quality-assurance processes.

Project & Team Support

• Partner with technical professionals, project managers, project coordinators, quality specialists, and administrative teams to understand document requirements and delivery expectations.
• Prioritize assignments based on deadlines, complexity, and business needs.
• Communicate proactively regarding document status, missing information, competing priorities, or potential delivery risks.
• Provide responsive document-processing support in a deadline-driven environment.
• Maintain organized electronic records and follow established document naming, version-control, and file-management practices.

Standards & Continuous Improvement

• Consistently apply organizational templates, document standards, and quality requirements.
• Identify recurring document-production issues and recommend practical improvements.
• Share document-production knowledge, effective practices, and technical solutions with colleagues.
• Support efforts to improve consistency, efficiency, quality, and scalability of document-production services.

Qualifications

Required:

• Advanced proficiency in Microsoft Word and Adobe Acrobat, with working proficiency in Excel, PowerPoint, Outlook, and Microsoft 365 collaboration tools.
• Excellent proofreading, grammar, spelling, punctuation, and written communication skills.
• Strong command of US English grammar, punctuation, spelling, and professional writing conventions.
• Demonstrated ability to produce accurate, polished work with exceptional attention to detail.
• Ability to manage multiple assignments and shift priorities while meeting deadlines.
• Strong organizational, problem-solving, and communication skills.
• Ability to work independently while collaborating effectively with geographically dispersed teams.
• Commitment to quality, confidentiality, professionalism, and responsive internal client service.

Preferred:

• Previous experience in document processing, document production, word processing, editing, proofreading, technical documentation, or a related administrative support role.
• Experience supporting engineering, architecture, environmental, consulting, legal, construction, or another professional-services environment.
• Experience working with complex technical reports and multidisciplinary project teams.
• Familiarity with Microsoft 365, SharePoint, OneDrive, and collaborative document-management environments.

Core Competencies

• Quality & Accuracy: Consistently produces thorough, accurate, professional work.
• Technical Document Expertise: Uses advanced document production techniques to efficiently prepare complex deliverables.
• Attention to Detail: Identifies inconsistencies and errors that could affect document quality.
• Customer Service: Builds trusted working relationships and respond effectively to business and project-team needs.
• Organization & Prioritization: Manages multiple assignments while maintaining quality and meeting deadlines.
• Collaboration: Works effectively across disciplines, offices, and functions.
• Continuous Improvement: Looks for practical opportunities to improve document quality, consistency, and efficiency.
• Adaptability: Remains effective as priorities, deadlines, and project requirements change.