SMB Account Executive - UKI

Join the team redefining how the world experiences design.

As Canva scales, change continues to be part of our DNA - and we like to think that's all part of the fun. This role is based in London, requiring 2-3 days in office each week.

Responsibilities:

• Conducting outbound sales activities to identify, prospect, and engage with SMB clients.
• Developing a deep understanding of SMB customers' needs, pain points, and objectives to tailor Canva's solutions effectively.
• Proactively reaching out to potential SMB clients via phone, email, and other channels to present Canva's value proposition and product offerings.
• Building and maintaining strong, long-term relationships with SMB clients through regular communication, follow-up, and exceptional customer service.
• Collaborating closely with internal teams, including Sales & Success, Marketing, and Product, to optimize the sales process and ensure a seamless customer experience.
• Meeting and exceeding sales targets and performance metrics, including monthly quotas and conversion rates.
• Keeping accurate and up-to-date records of sales activities, customer interactions, and pipeline management using our CRM system.
• Staying informed about industry trends, competitive landscape, and product developments to effectively position Canva in the SMB market segment.

Requirements:

• Proven track record of success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment.
• Strong sales acumen with excellent negotiation, communication, and interpersonal skills.
• Results-oriented mindset with a passion for driving revenue growth and delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment.
• Familiarity with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator, and Gong).
• Prior experience in the tech industry or SaaS sales. Working with SMB clients is a plus.

What's in it for you?

• Equity packages , so you share in Canva's success.
• Inclusive parental leave policy that supports all parents & carers.
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more.
• Flexible leave options that empower you to be a force for good, take time to recharge and support you personally.