SLED Account Manager

This role is responsible for developing and nurturing strategic partnerships with Local Government and Education clients, serving as a trusted advisor, and aligning solutions with their overarching business goals.

The role contributes to sales policies and targets, engaging with internal teams for effective solutions.

Responsibilities

• Coordinates and owns pan-HP (PC, Print, Poly) account plans for strategic SLED accounts, focusing on larger deals, portfolio management, and selling the organisation's offerings.
• Identifies customer requirements, maps with the organisation's capabilities, and chooses the respective direct/indirect supply chain.
• Builds professional relationships with clients up to the executive level and develops a core understanding of unique business needs.
• Engages with partners to improve win rates on selective deals; achieves and manages quarterly, half-yearly, and yearly sales quotas.
• Develops and executes sales strategies and territory account plans to drive significant revenue growth and expand market share.
• Leads contract negotiations with clients to secure profitable deals while maintaining positive relationships.
• Monitors and analyses sales performance metrics, identifying areas for improvement, and implementing corrective actions.
• Enters and updates opportunities in the pipeline tool; recommends and implements pipeline management practices.
• Leverages existing opportunities to expand into multiple business units within the account.
• Conducts regular business reviews with clients to assess their satisfaction, gather feedback, and identify areas for improvement.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave