Description
Join AccorHotel, a leading hospitality group, as a Server at our charming 101-room hotel in the heart of Lille.
As a Server, you will be responsible for providing excellent customer service, ensuring guest satisfaction, and creating a memorable experience.
Responsibilities:
- Greet clients warmly and ensure their satisfaction
- Set up, replenish, and present the breakfast buffet
- Maintain cleanliness of the dining area, clear tables, and reset spaces
- Ensure food safety and hygiene standards are met
- At the Bar & Kitchen Lounge:
- Welcome, advise, and serve clients in a warm atmosphere
- Prepare and serve hot and cold drinks, and cocktails according to technical guidelines
- Provide small catering services
- Develop sales through recommendations
- Participate in inventory management, ordering, and stock control
- Suggest new ideas for cocktails, events, and promotions
- Manage cash transactions and maintain a clean environment
Requirements:
- Previous experience in hospitality or restaurant industry is desirable
- Excellent customer service skills, dynamic, and team-oriented
- Ability to work independently and as part of a team
- Organized, autonomous, and able to multitask
Benefits:
- Temporary contract until end of year, convertible to permanent contract from January 2026
- 13th month salary
- Profit-sharing bonus
- Employee savings plan
- Health insurance
- Training and development opportunities at Accor Academy
- Heartist employee card and internal benefits (staff discounts, public transport reimbursement, etc.)
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