Senior Product Analyst, Unit Economics

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.

As a Senior Product Analyst, Unit Economics at Relay, you'll:

• Decide which Sales problems are real and which only look real, before anyone builds a fix.
• Design how Sales decides: which signals count, what a client or shop is worth, and what good looks like.
• Tell the sales lead what to change and what to stop, and get a decision.
• Build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools.
• Go and look when the numbers and the street disagree: a new shop, a client's parcels at the sort centre.
• Get the missing data built, and prove whether each change worked. In a year, sales chooses what to go after on measures you built, and can see whether the quarter will land before it ends.

We're looking for candidates who:

• Have owned B2B pricing or commercial decisions and their number, rather than maintaining sales dashboards.
• Have built, hands on, the first version of how a company values a customer or a deal: unit economics, lifetime value, or what it costs to win one.
• Have seen their work acted on: a leader changed a plan, a team adopted your method, or sales went after different deals because of it.
• Have got records created by teams who didn't report to you, and know how long it takes.
• Can say early whether a quarter will land, and what would tell you it won't.
• Are hands-on and fluent in SQL, with or without AI, and would rather ship a working answer this week than a perfect one next quarter.

Who Thrives at Relay?

• Aim with Precision: You define problems clearly and measure your impact meticulously.
• Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
• 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
• All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
• People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
• Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.