Description
As a Senior Product Manager, you will own the customer and partner Onboarding experience for Cisco Cloud Control.
You will:
- Define and drive the product vision, strategy, and roadmap for onboarding and activation across direct, partner, and managed-service customers.
- Turn customer, partner, and field insights into clear product requirements, user stories, and success criteria.
- Partner with engineering and design to build simple, scalable, self-service onboarding flows.
- Work across Cisco business units to ensure a consistent experience across many products.
- Define and track adoption and time-to-value metrics.
- Engage directly with customers and partners through discovery, early-access programs, and feedback loops.
- Work with go-to-market, customer success, and support teams on launch readiness, enablement, and continuous improvement.
- Communicate strategy, progress, and results clearly to various audiences.
Minimum Qualifications:
- Bachelor's + 8 years, Master's + 6 years, or PhD + 3 years of related experience in product management or a closely related technical role.
- 5+ years of product management experience delivering enterprise SaaS or cloud platform capabilities.
- Experience owning customer-facing onboarding, activation, provisioning, or account and tenant lifecycle experiences for enterprise customers.
- Experience working directly with enterprise customers and partners to gather requirements and validate solutions.
Preferred Qualifications:
- Technical background in cloud platforms, networking, security, or IT operations.
- Knowledge of identity and access management concepts and licensing and entitlement models for enterprise software.
- Experience with partner, reseller, or managed service provider motions.
- Experience defining product-led growth, adoption, and time-to-value metrics.
- Experience designing self-service, low-friction onboarding flows at global scale.
- Familiarity with Cisco's networking, security, collaboration, or observability portfolio.
- Daily use of AI tools in product work.
- Experience presenting to executives, customers, and field teams.
The starting salary range for this position is $154,900.00 to $225,300.00.
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