Description
We are seeking a Senior / Housekeeping Supervisor to oversee daily housekeeping operations at ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis.
The successful candidate will be responsible for ensuring guest rooms, public areas, and service areas are maintained to high standards of cleanliness, presentation, and guest satisfaction.
Key Responsibilities:
- Supervise and coordinate the daily operations of the Housekeeping team
- Inspect guest rooms, public areas, and service areas to ensure cleanliness and quality standards
- Monitor room cleaning and inspection schedules
- Attend to guest requests and feedback
- Coordinate with Front Office and Engineering teams
- Monitor housekeeping supplies and inventory
- Conduct daily briefings and provide on-the-job training
- Support the Housekeeping Manager in staff supervision and performance monitoring
- Ensure compliance with hotel policies and Accor brand guidelines
- Promote teamwork, service excellence, and environmental sustainability
QUALIFICATIONS:
- Diploma or equivalent qualification in Hospitality or a related field
- Relevant experience in Housekeeping operations with supervisory experience preferred
- Good knowledge of housekeeping procedures and cleaning standards
- Strong leadership, communication, and organisational skills
- Proficient in Microsoft Office; knowledge of OPERA Cloud PMS an advantage
ADDITIONAL INFORMATION: At IBIS Singapore on Bencoolen, we offer a range of benefits including opportunities for career advancement, discounted room rates at IBIS hotels worldwide, employee wellness initiatives, and comprehensive health insurance.
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