Housekeeping Inspector -TownePlace Suites Boca Raton

We are seeking a Housekeeping Inspector to supervise, train, and inspect the performance of assigned Room Attendants, Housepersons, and Lobby Attendants at TownePlace Suites Boca Raton.

The successful candidate will be responsible for ensuring that all procedures are completed to the hotel's standards, assisting where necessary to ensure optimum service to guests, and effectively managing assigned staff to achieve overall financial results, guest satisfaction, and positive team member relations.

Responsibilities:

• Lead the housekeeping team, assigning and inspecting housekeeping actions in all areas of the hotel, responding to guest concerns or requests in a courteous and friendly manner, and focusing on service recovery when applicable.
• Conduct routine inspections of housekeeping operations to maintain standards per B. F. Saul Company Hospitality Group, local, state, and federal regulations.
• Direct staff performance, taking corrective action as needed, motivating staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members.
• Analyze quality issues, identify training needs, and ensure implementation to improve results.
• Attend daily, weekly, and monthly department/hotel meetings to ensure proper communication and planning.

Required Skills and Experience:

• High school diploma or GED preferred.
• Minimum 1 year housekeeping experience preferred.
• Detail-oriented, ability to communicate well with all levels within and outside the organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bi-lingual ability preferred.
• Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift.

Additional Information:

The actual base pay offered is determined by several variables, including the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.