Senior Fulfillment Reconciliation Specialist

As a Senior Fulfillment Reconciliation Specialist, you will lead strategic initiatives to optimize and transform the fulfillment reconciliation process. You will drive automation, AI adoption, and system-led solutions to improve accuracy, scalability, and control.

Responsibilities:

• Strategic Leadership & Transformation: Act as the leader and driver of strategy for the channel fulfillment and reconciliation function, setting the vision for automation, AI, and operational excellence.
• Project & Execution Management: Lead end-to-end project execution for channel delivery and reconciliation, automation, and process improvement initiatives.
• Backlog Reduction & Operational Efficiency: Own and actively reduce existing reconciliation backlog through prioritization and scalable solutions.
• Transformation & Innovation: Lead the adoption of AI, machine learning, and innovative tools to modernize reconciliation workflows.
• Technical & Systems Leadership: Leverage and guide the use of Salesforce, Salesforce CPQ, and Alteryx to support reconciliation, automation, and scalable reporting.
• Core Reconciliation, Controls & Compliance: Conduct regular fulfillment reconciliations for manual and channel partner platforms, ensuring data accuracy aligned with Salesforce billing.
• Business & Stakeholder Engagement: Apply deep business knowledge to decision-making, prioritization, and process design.

Requirements:

• Bachelor’s Degree or equivalent education and experience.
• 5+ years of experience in fulfillment, reconciliation, order-to-cash, or related environments, with demonstrated leadership in process improvement and automation.
• Proven experience leading strategic projects, transformation initiatives, backlog reduction, and automation efforts.
• Strong analytical, critical thinking, problem-solving, and research skills.
• Effective organizational, time management, and decision-making skills.
• Advanced proficiency in Excel, with hands-on experience in Salesforce, Salesforce CPQ, and Alteryx.

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.