Market Abuse and Operations Delivery Specialist

Wise is expanding its Assets product into stocks and ETFs, and we're looking for a Market Abuse and Operations Delivery Specialist to help run day-to-day trading operations for Wise Assets and perform first-line surveillance and investigation of market abuse alerts.

In this role, you will bridge day-to-day trade trading flow operations and market abuse surveillance. You'll manage assigned operational workflows and review market abuse alerts using agreed procedures, escalating exceptions and complex cases to senior colleagues.

Working closely with Senior Delivery Specialists, Market Abuse Specialists, and second-line Compliance, you will help maintain effective controls by flagging recurring issues and suggesting practical runbook improvements as product volume grows.

Market Abuse Coverage

• Support the Market Abuse Operations Specialist with regular monitoring and assigned alert reviews.
• Review trading activity and supporting evidence using agreed runbooks, determine whether alerts can be closed or require further review.
• Record the evidence reviewed and your rationale for closing or escalating each alert.
• Escalate potential concerns, complex cases and unclear findings to the specialist, senior colleagues or second-line Compliance through agreed channels.

Core Operations Delivery

• Execute core operational tasks associated with the trade flow life cycle and customer offboarding in line with documented SOPs, SLAs and quality standards.
• Use operational tools, dashboards and reports to investigate routine issues and support incident resolution.
• Manage your assigned workload within agreed guidance, provide clear handovers for outstanding alerts and raise capacity or delivery concerns early.
• Identify and flag recurring issues, suggest practical workflow or runbook improvements.

Qualifications

• Practical experience in market abuse monitoring or trade surveillance, including reviewing trading alerts, documenting findings and escalating potential concerns.
• Understanding of market abuse risks such as insider dealing, market manipulation and unusual trading patterns.
• Experience in an operational, financial services, payments, investments, compliance operations, or other structured processing role.
• Comfortable following SOPs and controls consistently, while recognising when something falls outside normal guidance.
• Strong attention to detail and ability to document decisions clearly and accurately.
• Clear communication and ability to raise issues early, especially when quality, SLAs, customer impact, or regulatory expectations may be affected.
• Comfortable learning new tools, reports and operational processes.
• Ability to manage routine work independently within defined guidance, while escalating complex cases appropriately.
• Learning mindset and open to feedback, coaching, and calibration.