Senior Executive Assistant

Salesforce is seeking an experienced and proactive Senior Executive Assistant to serve as the trusted right hand to our SVP, Sales.

As a key member of the team, you will work closely with senior leaders, the wider sales organisation, customers and executives across Salesforce.

Core Responsibilities & Scope

• Executive Support & Calendar Management: Proactively manage the SVP's calendar, time and priorities, ensuring commitments are organised efficiently and aligned with business objectives, customer priorities, fiscal calendars, key projects and team needs.
• Meeting & Event Coordination: Coordinate internal and external meetings, including leadership meetings, team meetings, all-hands sessions, customer engagements, executive one-to-ones, off-sites and wider business events.
• Travel Management: Arrange domestic and international travel in accordance with Salesforce travel policies, taking into consideration travel requirements, visas, costs and relevant documentation.
• Stakeholder Management: Build and maintain strong relationships with employees, senior executives and external partners across the organisation, demonstrating the ability to navigate complex stakeholder networks and identify key business contacts.
• Communication & Prioritisation: Manage communications with professionalism and discretion, ensuring information is clear, accurate and delivered to the right stakeholders at the right time.
• Business & Team Support: Support the coordination of team activities, including catering, luncheons, business meetings and other organisational requirements.
• Project & Administrative Support: Take ownership of additional administrative and project coordination responsibilities, identifying opportunities to improve processes and enhance operational efficiency.
• Proactive Business Partnership: Anticipate the executive's needs, identify potential scheduling conflicts and challenges, and recommend solutions to ensure priorities are delivered effectively.

Minimum Requirements

• 5+ years of relevant Executive Assistant or senior administrative experience, ideally within a global technology or software organisation.
• Proven experience supporting senior executives in a fast-paced, dynamic and innovative business environment.
• Exceptional organisational and time-management skills, with strong attention to detail and the ability to manage multiple competing priorities.
• Excellent verbal and written communication skills, with the confidence to engage effectively with senior leaders, customers and external stakeholders.
• Strong stakeholder and relationship management skills, with the ability to build a broad internal network and collaborate across large organisations.
• Experience coordinating projects of intermediate complexity and managing multiple deliverables and deadlines.
• Experience organising and managing virtual meetings and collaboration platforms, including Zoom, Webex, Google Meet or similar tools.
• Strong teamwork and collaboration skills, with the confidence to suggest improvements and contribute to more effective ways of working.
• Working proficiency in Google Workspace (Gmail, Docs, Drive and Google Meet).

Preferred Qualifications

• A strong customer-centric mindset and commitment to delivering an exceptional service experience.
• Agility and flexibility when responding to changing business priorities and executive needs.
• Proven ability to work under pressure, exercise sound judgement and consistently deliver against deadlines.
• High levels of integrity and discretion, with the ability to handle confidential and private information appropriately.
• A proactive, solutions-oriented mindset, with the ability to anticipate needs rather than simply react to requests.
• Curiosity and willingness to continuously develop new skills, embrace challenges and adapt to change.
• Ability to understand and navigate the global structure, culture and operating model of Salesforce.
• Clear, thorough and effective communication, with strong attention to detail and follow-through.
• Experience working within large administrative or Executive Assistant teams.
• Familiarity with Salesforce tools and platforms such as Quip, Slack, Salesforce and Tableau would be an advantage.