Senior Engagement Manager

This role will be based remotely in Sydney.

As a Senior Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.

What you will be doing

• Understand customers' overall portfolio of applications and datasets, IT and business priorities, and success measures to adapt, develop, and design specific digital transformation approaches involving MongoDB technologies.
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work.
• Partner with a best-in-class sales organization and work effectively as part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB.
• Have a solid sense of ownership, driving all deals or technical scopings from inception to closure.
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region.
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks.
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies, etc.).
• Work with the delivery team to transition any agreed-upon project scope and customer expectations to ensure successful project delivery.
• Proactively seek opportunities to support and mentor other team members and share best practices.
• Have situational awareness and react appropriately in group settings.

An Ideal candidate will have

• A Bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.
• A minimum of 5 years of experience in the sale of Professional Services and/or technology solutions at an enterprise software company.
• Experience as an architect, consultant, project manager, or Professional Services manager.
• Experience internally positioning and selling professional services.
• Experience carrying a quota for PS bookings.
• General knowledge of databases (e.g., RDBMS, SQL, NoSQL).
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g., Agile, Waterfall).
• Knowledge of software architecture, including both cloud and on-premise technologies (e.g., AWS, GCP, Kubernetes, Openshift).
• The ability to collaborate as part of a larger account team to build and execute complex account strategies and sales plays.
• An ability to scope and estimate projects.
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings.
• Ability to travel for key engagements and team offsites.