Senior Employee Relations Partner

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

As a Senior Employee Relations Partner, you will help Lambda address workplace concerns fairly, consistently, and promptly. You will lead sensitive investigations, advise HRBPs and managers on complex employee matters, and improve the practices that prevent recurring issues. This senior individual contributor role will work closely with Legal and the People team, bringing impartial judgment, clear documentation, and care to every stage of the process.

Responsibilities

• Own intake and triage of assigned employee concerns, assess urgency and risk, and coordinate appropriate next steps with HRBPs, Legal, and other partners.
• Conduct thorough, impartial investigations into workplace concerns, including EEO-related complaints, retaliation, and other policy violations.
• Develop investigation plans, conduct interviews, evaluate relevant evidence, and prepare clear findings and recommendations grounded in documented facts.
• Partner with Legal and accountable leaders on corrective actions and case resolution; help ensure decisions are consistent and follow-up is completed.
• Advise HRBPs and managers on complex performance, conduct, workplace conflict, and separation matters, clarifying when specialist or Legal involvement is needed.
• Maintain accurate case records with appropriate access controls, and communicate process updates while protecting information on a need-to-know basis.
• Follow up on resolved matters, including concerns about retaliation, and identify recurring patterns through case data and employee feedback.
• Track and report employee relations trends and case metrics to People leadership.
• Improve case management practices, policies, and manager training to strengthen early issue resolution and trust in the reporting process.

Requirements

• Have 7+ years of employee relations experience, including 4+ years independently leading complex workplace investigations and advising on sensitive employee matters.
• Bring strong interviewing, evidence assessment, and written documentation skills, with a consistent commitment to impartiality and procedural fairness.
• Can build trust with employees and leaders while maintaining appropriate boundaries and handling sensitive, emotionally charged conversations with discretion and composure.
• Have experience partnering with Legal and applying company policies and federal and state employment law (including Title VII, ADA, FMLA, and California's FEHA and CFRA) across multiple locations.
• Can manage concurrent cases, assess urgency, and communicate clear recommendations without losing attention to detail or follow-through.

Nice to Have

• Experience supporting both corporate and operational workforces in a growing technology or infrastructure company.
• Experience with HR Acuity or comparable case management tools and using case trends to improve practices.
• Formal workplace investigations training (such as the AWI Training Institute certificate), SHRM-SCP or SPHR certification, or experience developing manager education on employee relations topics.

Benefits

• Generous cash & equity compensation
• Health, dental, and vision coverage for you and your dependents
• Wellness and commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible paid time off plan