Senior Business Analyst (m/f/d)

Senior Business Analyst (m/f/d)

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

Step into a pivotal role where you will shape initiatives spanning multiple ancillary products and cross-functional teams. You will act as the analytical lead for overarching projects, coordinating cross-product analysis and aligning diverse stakeholders every step of the way. By building a deep understanding of business, customer, and operational processes, you will translate complex needs into solutions that are valuable, scalable, and ready for agile delivery.

Responsibilities:

• Analyze and shape cross-product initiatives, business requirements, and new opportunities that impact ancillary products and digital customer journeys.
• Translate business needs into clear product scopes, functional and non-functional requirements, user stories, acceptance criteria, and test scenarios.
• Leverage data, customer insights, and business input to identify opportunities, support prioritization, and validate proposed solutions.
• Elicit, analyze, and structure stakeholder needs, ensuring business and operational processes are accurately reflected and accommodated in the solution design.
• Support solution validation and testing to guarantee delivered products meet defined requirements, technical feasibility, and strategic objectives.

Requirements:

• Solid experience as a Business Analyst, Product Owner, or similar role driving complex topics in a digital or agile product environment.
• Strong conceptual, analytical, and problem-solving skills with the ability to independently structure ambiguous topics into actionable solutions.
• A proven track record of working on cross-functional initiatives, aligning diverse stakeholders, and managing complex dependencies.
• The ability to seamlessly connect business and technical perspectives, backed by strong communication, ownership, and facilitation skills.
• Hands-on experience defining requirements, user stories, business processes, and test scenarios within agile delivery frameworks.
• Bonus: Familiarity with e-commerce, digital customer journeys, or ancillary products is highly advantageous.

Benefits:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global , at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.